Pablo Di Lione

Modern Leader & B2B Telco-Delivery executive

Professional Expertise and Impact

Pablo Di Lione is a seasoned leader in technology and Revenue Assurance based in Bern, Switzerland. He currently heads the Design, Delivery & Operations unit at Swisscom AG, Switzerland's leading telecommunications company. His team of more than 190 specialists is responsible for designing, delivering, and operating Swisscom’s full range of telecommunications services for enterprise (B2B) customers. From mobile and wireline connectivity to complex, business-critical communication solutions.

In his role, Pablo combines deep technical expertise with a clear focus on execution and leadership. He is committed to building robust systems, streamlining operations, and ensuring the performance and reliability that enterprise customers rely on. At the heart of his work is the ability to align technology with business goals; delivering real, measurable outcomes through cross-functional collaboration.

With more than a decade of experience in revenue assurance, IT project delivery, and organizational development, Pablo has consistently helped shape resilient structures and drive meaningful change at Swisscom.
As a leader, he places people at the center of everything he does, building high-performing teams, fostering a culture of accountability and trust, and developing the capabilities needed for long-term success. He believes that strong organizations are built not just on systems, but on people who are empowered, skilled, and deeply engaged in their work.

Leadership Philosophy and Style
Pablo is known for his authentic cooperative leadership style, which emphasizes the importance of people as a company's most valuable asset. He believes that while skills can be learned, having a great personality, mindset, and the ability to work well with others is crucial and harder to train or learn. This philosophy is encapsulated in his motto, “Hire People, not Skills!” His leadership approach has fostered a supportive and high-performing work environment, driving his teams to achieve exceptional results.

Contributions to Public and Private Sectors
Beyond his role at Swisscom, Pablo has made significant contributions to public service through his work for the Canton of Bern as an IT Project Manager / Consultant. His involvement in IT systems engineering at SIX Group (Rolotec AG) further showcases his versatility and commitment to leveraging technology for organizational success.
These roles have enabled him to navigate through different industry sectors and building strong professional relationships.

Industry Recognition and Networking
Pablo is widely accepted in the revenue- and business assurance communities within the telecommunications sector. His department's work and insights have had a profound impact on the industry, establishing him and his team as a thought leader and innovator. His well-connected nature and networking expertise have allowed him to build and maintain robust professional relationships within and outside the organization

Meet Pablo....

Lifelong learning...

Personal Attributes and Interests
Pablo is a very quick learner with a broad range of interests, including practicing various sports, renovating his house, and fixing motorbikes and bikes. These diverse activities reflect his hands-on approach and his drive for continuous learning and improvement. Known for his reliability and resilience under pressure, Pablo is committed to continuous improvement and innovation in every project he undertakes.

Multilingual Abilities and Educational Background

Fluent in German, English, and French, Pablo’s linguistic skills enhance his ability to engage with a diverse audience. His solid academic background from the EMBA in General Management at Bern, University of Applied Science provides a strong foundation for his extensive professional expertise.

Pablo Di Lione's career is marked by his authentic leadership, expertise in revenue assurance and a profound understanding of both the technical and human aspects of business. His contributions to Swisscom AG, along with his influence in the public and IT sectors, have solidified his reputation as a leading expert in revenue assurance and a visionary leader in the telecommunications industry.

Contact Pablo Di Lione

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